Overview
History
Mission and Values
Benefits
Building PartnershipsAdvanced Personnel Management (APM) is an Australian owned provider of innovative services in injury prevention and injury and disability management.
APM’s purpose is to help contain the social and economic costs of injury, disability and health conditions on the Australian community.
APM commenced operation in 1994 as a Western Australian based rehabilitation agency accredited with WorkCover Western Australia and Comcare Australia.
Under the direction of Managing Director, Megan Wynne, APM has grown from a team of five consultants to become a national company with 36 offices delivering services across all Australian states and territories.APM has also diversified its range of services to provide customers with a full continuum of services from injury prevention to injury and disability management.
APM now provides services to the public and private sectors, with key customers including government agencies, insurers, employers from small business to multi-national companies, solicitors and individuals.Mission Statement
Our priority is to contain the human and financial cost of disability, injury or illness and advance the quality of working life.Our Vision
APM is driven to be the best work injury prevention and management services company in Australia.
To achieve our vision, we are continuously growing and evolving our innovative national services, in turn creating exciting career opportunities for our people.Our Core Values
As part of a nationwide organisation with one underlying mission, sharing a set of values to guide the way we work and interact with our clients and colleagues is a vital component of our success. Our core values are the foundation from which we make decisions and take action.
APM people are motivated by quality in all we do and reflect our core values:
Demonstrates honesty and ethical behaviour at all times
Consistently treats people with respect and dignity
Genuinely listens to others
Successfully balances the need to achieve results with meeting the needs of key stakeholders (e.g. clients, customers, the community)
These values are characterised by the attributes of our people:
Value driven reflecting our core values
Integrity to behave honestly
Commitment to each other and to express ones full capability and energy at work
Reliability to be counted on consistently to do what it takes
Initiative to orientate new ideas without being asked
Teamwork and collaboration to work together with others toward a common purpose
These core values and attributes define APM, our culture and the expectations of all members of the team no matter what their role.
"APM's priority is to contain the human and financial cost of workplace injury and advance the quality of working life"
Early referral for injury management is the single most critical factor in achieving outcomes that are a success for individuals and their organisation.
There are numerous human and financial benefits resulting from the prevention and management of injuries in the workplace.
Various human benefits may include maintenance of health and wellbeing, continuing benefits of employment and associated personal, social, family and lifestyle benefits.Financial benefits of effective injury prevention and management initiatives may include:
Reduced workers' compensation and common law costs
Reduced cost of corporate income protection
Reduced absenteeism and lost time
Reduced recruitment and induction costs
Improved productivity
Improved industrial relations
Improved staff retention
Improved staff morale
APM aims to partner with organisations for the purpose of achieving the best possible 'service fit'. Working closely with organisations allows us to determine and agree on the service delivery needs, outcome measures and service evaluation means, providing maximum benefit and accountability on agreed, measurable outcomes.
The benefits of engaging in an APM injury management partnership are as follows:
An assigned APM customer manager will coordinate services and responses to your referrals/enquiries.
A team of professionals representing all service delivery areas will be assigned to your company.
Our involvement with your company will be dependent upon assessed and agreed needs.
Provision of regular APM performance feedback. In respect of injury management cases: case costs, case durations and outcomes.
Access to a broad range of prevention and injury management services.
Complimentary assistance and advice to your company in determination of potential injury prevention and management needs.
Access to complimentary seminars and training programs.
Electronic communications to facilitate speedy referrals, service satisfaction feedback to APM (and reciprocal liaison, if required) and general information exchange.